What are S-Bucks?

There are two methods of acquiring S-Bucks. You can purchase them, or you can earn them.

S-Bucks are purchased for a future expense on our website, like Back to School, a party, birthday or Christmas gifts, etc. Any event that you would like to prepare for, you can spread the financial impact of it over a few months.

S-Bucks are purchased at a ratio of 1:1 (1 S-Buck = R1) and are spent at the same ratio of 1:1 (1 S-Buck = R1)

Purchased S-Bucks accumulate on your profile and can be viewed under "My S-Bucks & Vouchers" on your profile screen. They remain valid for 3 years (36 months) from date purchased/earned. (Accumulation of S-Bucks on purchase of S-Bucks available from 1 July 2022)

S-Bucks can also be earned on every purchase on our website (including purchases of S-Bucks). Every R100 spent on our website (excluding delivery) will earn you 1 S-Buck. The invoice total of the order, less delivery, qualifies for the accumulation of S-Bucks (from 1 July 2022). If S-Bucks are used to pay for an order, the remaining value of the order (the invoice total excluding delivery) is used for the accumulation of S-Bucks, as earned S-Bucks are accumulated at the time of purchasing S-Bucks. You cannot earn S-Bucks twice on the same value. (Simply put, you receive 1 S-Buck for every R100, or part thereof, you pay for each order - if there is no payment, there are no S-Bucks earned).

Earned S-Bucks are allocated within 7 days after delivery of your order is completed.

Example: You buy R100 S-Bucks per month, for a total of 3 months. Each R100 of purchased S-Bucks accumulates to your profile plus 1 S-Buck for that purchase. Your accumulated total at the end of 3 months is R303. On a future date, you purchase items for a total of R500 (excluding delivery). You use your R303 S-Bucks as part-payment on the order and R197 (excluding delivery) remains to be paid. The total on the invoice (they amount you pay) of R197 is used for the accumulation of S-Bucks. S-Bucks were already earned at the time of purchase of the S-Bucks used for this order and therefore no additional S-Bucks can be earned.

S-Bucks can also be earned from competitions and special offers that we run from time to time.

You can use your S-Bucks for any purchase on our website: books, stationery, sports gear, clothing, toys and games, electrical appliances... you name it!

Please note that S-Bucks are not transferable, refundable or redeemable as cash.

Your school, if listed on our site, also earns 2.5 S-Bucks for every R100 you spend (from 1 July 2022). Their S-Bucks are also accumulated within 7 days after your delivery and can be used on any purchase on our website.

Please refer to S-Bucks terms and conditions below, or refer to the S-Bucks & Vouchers section in our terms and conditions.

S-BUCKS

Simply Everything offers the purchase of S-Bucks and Gift Certificates on our website.
S-Bucks are for 'own use' and are loaded onto a specific customer profile and can only be redeemed by the customer/school that purchased/earned the S-Bucks.
S-Bucks are purchased at a ratio of 1:1 - 1 S-Buck = R1.
S-Bucks are spent at a ratio of 1:1 - 1 S-Buck = R1.
S-Bucks are not transferrable.
Purchased S-Bucks are valid for 3 years (36 months) from date of payment received. Earned S-Bucks expire 3 years (36 months) after allocation.
Expired S-Bucks will not be replaced. Expiry dates will not be extended.
S-Bucks are non-refundable and may not be exchanged for cash.
S-Bucks must be used on our website and can be applied to the order value of any products, excluding delivery, but may not be used to purchase S-Bucks or Gift certificates.
Partial use of a S-Bucks. Any unused balance of S-Bucks purchased/earned will remain on the user's profile until expiry date.
Balances of S-Bucks can be checked on the user's profile screen under "S-Bucks & Vouchers" or on their S-Bucks statement.
S-Bucks can be purchased, as required, through our website and payment can be processed using any of the available payment methods at intervals chosen by yourself. Once payment is received, the S-Bucks will appear on your profile within 24 hours. S-Bucks can also be purchased on a recurring basis by signing up for our recurring payment facility. S-Bucks purchased on the recurring payment facility will be available on the purchaser's profile within 24 hours of receipt of payment.
S-Bucks can also be earned on every purchase on our website (including purchases of S-Bucks) from 1 July 2022. Every R100 spent on our website (excluding delivery) will earn you 1 S-Buck. The invoice total of the order, less delivery, qualifies as the amount for the accumulation of S-Bucks. If S-Bucks are used to pay for an order, the remaining value of the order (the invoice total excluding delivery) is used for the accumulation of S-Bucks, as earned S-Bucks are accumulated at the time of purchasing S-Bucks. You cannot earn S-Bucks on the same value twice. Earned S-Bucks are allocated within 7 days after delivery of your order is completed.
S-Bucks can also be earned from competitions and special offers that we run from time to time.
From 1 July 2022 any school listed and nominated by each customer earn 2.5 S-Bucks on every R100 spent by that customer. S-Bucks terms and conditions listed here apply to these S-Bucks.
Vouchers may be allocated when orders are amended or cancelled and result in a credit. Vouchers are included in your S-Bucks statement.

Related questions:

How do I use my S-Bucks?

How do I check out?

If you struggle with any of the steps above, or have any additional questions not covered by our FAQs, please contact us:

Email: info@simplyeverything.co.za

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